ING Direct, CBA and ANZ are all in the running for the MFAA's Lender of the Year Award.
The industry body announced the finalists for the MFAA Excellence Awards yesterday.
Finalists were chosen by accredited MFAA members, who were invited to vote online.
Each lender was ranked against a set of seven criteria - the top three became finalists, while the overall top scoring lender is to be announced at the Excellence Awards Dinner on 12 March.
"The three finalists, ANZ Bank, Commonwealth Bank and ING Direct were ranked highest by industry professionals for their commitment to the broker channel, the quality of their products, loan approval process and services and accessibility of their support," said Phil Naylor, CEO, MFAA.
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Latest Comments
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Broker on
10 Feb 2010 12:38 PM
"The three finalists, ANZ Bank, Commonwealth Bank and ING Direct were ranked highest by industry professionals for their commitment to the broker channel, the quality of their products, loan approval process and services and accessibility of their support," said Phil Naylor, CEO, MFAA."
So does the MFAA truely believe that (1)committment to the Broker channel(2) service and(3)loan approval processes are relevent to these awards...If they do they need to get their heads out of the sand!, as Brokers we enjoy none of this alledged criteria.
Please tell me , what exactly is the point of these so called awards??????
BBB on
10 Feb 2010 01:20 PM
To Have the CBA as a finalist for anything is just obscene !!!Particulary when it involves committment to the broker chanel, must be Holistic approach that did it !!!!!!
Broker on
10 Feb 2010 02:25 PM
Perhaps it''s time that these very UNIMPORTANT awards were boycotted by brokers( who in their right mind would pay to go anyway??
So the banks become key sponsers of the MFAA, and in turn the MFAA hands out these awards for sponsoring them?
Very similar sitution that sees companies "donate" cash (AKA bribes)to government parties at election time I guess!
Timbo2 on
10 Feb 2010 04:54 PM
In my experience all three leave a lot to be desired, particularly CBA''s bloody-minded attitude. It''s a fact the CBA hates brokers and will do whatever it can to undermine us and divert customers back to the branches where they can hard sell all sorts of products the customers don''t want or need. If brokers did this we''d be on A Current Affair for sure. And just today I lost a deal to CBA through a blatant disregard of their own policy, just to get the deal. It''s hard to believe these are the best.If so, what does it imply about the rest?
Michael on
10 Feb 2010 05:12 PM
Phil Naylor, you should be ashamed of yourself, this is an absolute farce, this has nothing to do with criteria and everything to do with who "sponsors" the MFAA, who are the major sponsors....let me guess that one is CBA??????. I think the MFAA should publish the results in their entirety or give the memebers access to them. If you regularly read these forums i find it hard to believe than ANYBODY would vote for CBA...
wayne on
10 Feb 2010 10:27 PM
what a joke no wonder I dropped my MFAA membership and went with the FBAA and i like them Run by brokers for Brokers i like It...NOT BY BANKS
CBA what a joke have not given them a deal in years
perthbroker on
11 Feb 2010 11:40 PM
What a farce for CBA to be in the running for any of these awards. It is sad that this whole industry is rife with corruption.