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Bendigo Bank news

Big four lose more ground in satisfaction

_{By Adam Smith | 24/04/2012 4:00:00 AM}

The big four have ceded more of the customer satisfaction improvement they gained last year

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Out-of-cycle hikes see banks cop it from customers

_{By Adam Smith | 27/03/2012 4:00:00 AM}

Customers have delivered a message to the majors following February's rate hikes, with the banks declining in satisfaction ratings for the first time since March 2011

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No 'dancing girls', but Adelaide to put brokers centre stage

_{By Adam Smith | 14/11/2011 6:00:00 AM}

Adelaide Bank will launch a consumer rebrand this week that won't be 'dancing girls and elephants', but will actively promote broker use, Damian Percy has said

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Little service difference between majors

_{By Adam Smith | 25/08/2011 5:00:00 AM}

Banks are failing to differentiate on customer service, a survey has indicated

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SMEs 'don't buy' regional rebrands

_{By Adam Smith | 25/07/2011 4:15:00 AM}

As Bank of Melbourne launches in Victoria today, new research has indicated SME customers don't buy into regional rebranding strategies

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