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First-home buyers favour brokers

By BN | Tuesday, 6 January 2009


Brokers are a preferred source of information for first-home buyers, according to a new study.

The MFAA/Bankwest Home Finance Index revealed that 42% of all first-home buyers under age 29 are more likely to use brokers and 31% of first-home buyers intended to use a broker for the their first-home purchase.

Over half of all first-time buyers believe that now is a good time to buy a home. The encouraging thing for brokers is that this group are also more likely to visit a broker for information and to source their loan," said Phil Naylor, CEO of the MFAA.

Naylor speculated that one possible reason for these figures is that younger respondents don't have established relationships with financial institutions and are therefore more likely to explore options and alternatives.

"This information presents an enormous opportunity for businesses when reviewing their marketing plans," he said.

Phil Colton, head of broker sales at Bankwest said the survey indicates that first-time buyers look to mortgage brokers as an important source of information when researching their home loan options.

"Brokers ranked third (10 per cent), behind the internet (23.9 per cent) and own research (18.8 per cent)."

While figures for broker satisfaction were slightly down from April 2008, brokers still rated higher than all other home loan sources, with the exception of credit unions.

"Satisfaction with brokers has consistently trended higher than other home loan sources. Since the very first survey in June 2006, brokers have always been more favourable with borrowers," Colton said.

The survey also revealed that consumers want to work with a mortgage broker who is a member of an industry body, with 78.9 per cent saying it was important to find this out before sourcing a loan. This is up from 72.3 per cent recorded in April this year.

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Latest comments


And..... Broker | 06/01/2009
More useless comments from two of the most useless organisations!
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comments from the super coach. . . Bill | 06/01/2009
Whay would you bother leaving a comment like this. . . Obviously a disgrunteled broker who had no succession plan for their business when commissions were clawed back. Like wise needed to be annonomus so people wouldnt recognise he was a hairdresser in a previous life. . .
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BankWho? Bob D. Broker | 06/01/2009
"Phil Colton, head of broker sales at Bankwest said the survey indicates that first-time buyers look to mortgage brokers as an important source of information when researching their home loan options..."

Here's another quote:-

"Bob D. Broker, said the survey indicates that Bankwho should probably spend less time on surveys and more time working out how to tap into 100% of the mortgage broker market. One of their management team must own the brain they have all been sharing so hopefully CBA will find out which one and sack the rest..."
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A little birdy tells me.... Bob D Broker | 06/01/2009
SUNCORP is going to try and outdo Bankwho for the MOST STUPID BUSINESS DECISION IN THE MORTGAGE BROKING INDUSTRY IN HISTORY AWARD by partially withdrawing from the broker industry in the next 2 weeks. I understand Bankwho limit their offering to 18 aggregators only and I hear the magic number is 20 with SUNCORP or will it be SUNWHO. Maybe priming themselves for sale....mmmmmmm....ANZ??
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Super Coach Rad | 14/01/2009
What do Commission Clawbacks have to do with succession planning. I can't see why some one would exit due to a commission clawback?
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Super Coach... super coach 2 | 15/01/2009
Rad, its fairly straightforward.
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Lets try that again... Super Coach 2 | 15/01/2009
Rad, the income you generate and pay yourself a salary from, can be clawed back if your borrowers discharge or lose a job and default within a 2 year timeframe... so imagine a situation where a large number of your high LVR first home loans go under in the first year or two, if unemployment surges this year and next... you'll be writing some pretty large cheques to the banks to pay back commissions you have already spent. Unless you lock all your income into a trust account for two years before drawing a salary, you would be cactus!Not saying it will happen, but it would be a pretty poor business person who hadnt factored it in to their thinking. Imagine unemployment surging and the consequences.... thats why no clawback is a smart business option for self employed brokers such as us, as long as the deal is still a good one for the customer. Why should I have my earnings clawed back if a customer defaults??? Thats why I have no problem with DEF's and think the lenders who charge large DEF's instead of clawing back, are being perfectly reasonable.
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