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​$70m glitch sparks probe into major bank's mortgage products

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Australian Broker | 31 Jan 2014, 06:02 AM Agree 0
A major bank is undertaking a sweeping review of its mortgage products after a glitch forced it to refund $70m to 235,000 home loan customers.
  • Country Broker | 31 Jan 2014, 09:23 AM Agree 0
    HMM at least they owned up, it does make me wonder , when a bank like the ANZ is manually processing off sets , but out sourcing mortgage application processing and assessment to India , if they have it the wrong way around , data process the offsets and free up staff so broker deals can be processed in Aus. by some one who understands the Australian Market and speaks CLEAR English.
  • BJ | 31 Jan 2014, 10:12 AM Agree 0
    Country Broker, clear English! Just where do Australians sit on world literacy scales. Maybe you had a key malfunction and mean't to say
    Speak Strailian.
    Why your inappropriate comments are not
    picked up by the moderator is sad.
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