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Bank refunds $4.9m after overcharging interest on home loans

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Australian Broker | 02 Feb 2017, 09:27 AM Agree 0
The lender has refunded more than 10,000 customers after failing to link offset accounts to home loans for some mortgage holders
  • Tom | 02 Feb 2017, 09:36 AM Agree 0
    I'm sorry but this is hilarious. I warned them when I worked there to fix their processes, but did they listen to me.
    Serves you right Bankwest for not evolving with the times fast enough.
  • | 24 Feb 2017, 04:40 PM Agree 0
    Tom I'm about to loose my house and I had made them aware of interest overcharges last month but because I'm with collections I'm afraid they have over looked me and if that's the case I need to know what exactly where the names of these accounts and how can I make sure I'm being taken seriously .. My calculations have them owing me at least $25000 which would save my home.. I only owe $75,000 and they are threatening to take my home over $1500 ..please help
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