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Citi overhauls LVRs to target affluence

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Australian Broker | 11 Oct 2011, 05:15 AM Agree 0
Citibank has cut LVRs and dropped LMI requirements in a drive to focus more closely on its high net worth client target market
  • Ozboy | 11 Oct 2011, 10:28 AM Agree 0
    All good but it's so hard to get any service from Citi as both a broker and as our clients keep telling us that they are far from happy with the O/S call centers who don't seem to have been trained as well as you would expect. I hope it works for Citi but attracting the client every other lender wants won't work if you can't support the client once they are there.
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