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ING Direct open to feedback

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Australian Broker | 22 Jul 2011, 05:00 AM Agree 0
ING Direct head of broker distribution Mark Woolnough has made an offer to talk to brokers directly about any complaints they have with its service
  • Ozboy | 29 Jul 2011, 01:51 PM Agree 0
    Ok so I lodged an ING deal on the 25th and just got the fax today (29th) at 1.00pm stating the deal had been received via LIXI. Four days to acknowledge receipt is disappointing to say the least. What can ING say "or talk through" that would excuse this time frame?!
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