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Major's new face of third party relations reveals plans going forward

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Australian Broker | 11 Jun 2013, 08:00 AM Agree 0
ANZ's new head of third party relationship channels, Keiran Evans, reveals his plans for the major bank's broker network
  • Rastafarian | 11 Jun 2013, 10:00 AM Agree 0
    ANZ needs to get over the whole fax of updates,. . . guys email has been around for a while, . . give up on the faxes.
  • Country Broker | 11 Jun 2013, 10:03 AM Agree 0
    Being in a regional area I need to use the ANZ on a consistent basis. Their service is improving , however their assessment staff in particular those based off shore have no idea of how to deal with a complex transaction , especially in analysing complex financials for self employed clients .

    They also need to look at a 95% genuine savings LVR for a non bank client their proposition is too narrow .

    I met Kieran at the MFAA conference and he is very sincere in his desire to improve the broker service channel.
  • Jodie | 11 Jun 2013, 11:34 AM Agree 0
    Maybe be a bit more flexible to the genuine saving policy like CBA & Westpac where the clients renting through a property manager or estate agent don't have to show 5% savings over 3 months if they can show a clean rental history for 12 months and borrow 95% plus LMI.
  • David | 13 Jun 2013, 09:51 AM Agree 0
    English speaking credit assessors would be a great improvement. And teach your staff to write conditional approvals in unambiguous English. As for ANZ's fantastic BDMs - haven't seen or heard from one for years! Get with it ANZ - you used to be a leader.
  • Kym | 14 Jun 2013, 06:22 PM Agree 0
    Funny how an ANZ customer can genuinely save a 5% deposit with the ANZ but cant get a 97% lend - if that same customer goes to Westpac they will lend 97% and then it gets more bizzare - if the savings where with Westpac and that same customer had a $1000 ANZ Assured Overdraft with ANZ the ANZ will lend them 97%. That credit policy is hipocrital - start looking after those clients who actually put their hard earned with you and stop being fair weather friends.
  • SIDBROKER | 18 Jun 2013, 10:12 AM Agree 0
    No bank have good bdm`s. Lets get real!!
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