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Second tier ramps up BDM presence

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Australian Broker | 04 Jun 2012, 06:00 AM Agree 0
A second tier has claimed its BDM visits are up 120% as a result of its program to ramp up broker service
  • Broker | 04 Jun 2012, 10:07 AM Agree 0
    It ain't rocket science, improved broker support = more deals lodged = more deals settled.
  • Andy | 04 Jun 2012, 11:01 AM Agree 0
    Ive never had a call from ING and have been broking 11 years!!!!
  • Rodger | 04 Jun 2012, 11:31 AM Agree 0
    i have always had excellent support from ING BDM's. the big 4 have never contacted me once proactively ,and many do not respond to help requests.Guess who has 50% plus of my loan book?
  • Melbbroker | 04 Jun 2012, 11:45 AM Agree 0
    Tried to lodge a deal with them many years ago. What an off putting experience that was. Hope they have changed for the better!
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