Following an individual complaint, the bank has reported the issue to ASIC and refunded over 1,000 customers with mortgage offset accounts
One legal expert has said brokers are bullying lawyers into providing obsolete paper documents on behalf of the banks
In a dual appointment, the online loan marketplace has also welcomed a major financial media commentator to its advisory board
One leading financial analyst has predicted a number of targeted rate cuts by the banks after a build-up of capital by most lenders
More than 300 complaints were made to the Credit Ombudsman in 2013 regarding the conduct of finance brokers, but the vast majority of brokers still seem to be doing right by their clients
We look at the best ways to start 2014 refreshed and relaxed - regardless of whether you managed a break over the New Year.
Nearly half of Australians are more confident about their personal finances over the next 12 months at the start of the New Year.
Segmentation and running costs are forcing broking’s one-man shows to weigh up their options – and sending some out of business, says a top broker.
Growing business confidence means the number of businesses looking to access finance are at their highest levels in two years - but interest rate rises loom on the horizon.
The previous two major financial system inquiries categorically failed to address competition issues in the nation’s banking sector, say leading economists.