Advantedge is claiming record-low fixed rates are an excellent way to keep clients happy.
Speaking to Australian Broker Online
, Brett Halliwell
, Advantedge’s general manager of distribution, said brokers should use the rates as an excuse to touch base.
“It’s a really good excuse to ask how they’re getting on with their loans, and whether they’d thought about switching to a fixed rate,” he said.
It reinforces the role of the broker as a trusted “source of advice.”
“We’re really seeing an evolution [of the broker] into an advice-giving professional. To my mind, it’s about being proactive... and passing on information that might benefit them.”
“We’re dealing with the market day-in day-out, and most mortgage customers aren’t, so it’s a great way to add value,” he said.
His comments come after Advantedge announced a three-year fixed rate plan from 5.44%.
“It’s around 50 basis points less than the standard variable rates offered by the major banks,” said Halliwell.
Rate 'whisper' could buoy variable rates further