Credit union Gateway claims its mortgage book has grown faster than the majors ‘and most other lenders’ over the past year.
It recorded a 21.3% growth over the 12 months to June 2012, which is four times higher than the industry’s average growth rate of 5.1%.
Gateway also achieved its highest level of member satisfaction during the 12-month period, at 95%.
Paul Thomas, Gateway’s CEO, said the lender’s success was a “tangible demonstration” of the shift in borrower sentiment, away from the majors and towards alternatives.
“We live at a time and in a world where people are craving for personal connection. Service is a key differentiator here and this is where credit unions come to the fore,” he said.