Another Refund franchisee has come forward claiming the majority of the company's brokers are excited about the business' potential sale and their future with the new owners.
The franchisee told Australian BrokerNews on condition of anonymity that the Refund brokers who were criticising the administrator and the sale of the company represent a disgruntled minority.
The broker claimed that most of the business' franchisees plan to stay with the company.
"Everyone I've spoken to - and I've been here for quite some time - want to continue going forward with the business. The unfortunate thing about this is with the negative publicity some broking groups don't know how we operate," he said.
The franchisee said most Refund brokers have seen good returns from their business, and argued that the model of refunding commissions is one that works.
In spite of the company entering voluntary administration, he said most Refund brokers have continued to operate as normal.
"The majority of franchisees are still conducting business just as they were doing before the administration," he said.