Report a comment

Commented by: Peter T at 15 Jan 2010 01:10 PM

It really doesn''t matter who''s in charge of the BW broker channel. The problem is with their offering to brokers. For the last few years, their service has been lousy (try calling the helpdesk & waiting to ''be happy'' for 20 min). The broker channel doesn''t have access to any decent products at the moment, BW keeps withdrawing them from the broker channel and maintaining them in the branches. They also tried to cut commissions in 2009 to effectively zero. This is a bank that doesn''t have any respect for brokers anymore. They''ve got a long way to improve before they see my business again.

Comments marked as inappropriate will be reviewed by the brokernews.com.au editorial team. Please provide your name, contact email, and a short explanation as to why you have reported this comment and your request will be processed as soon as possible.

Name
Email
Comment