Brokers and banks must work ‘hand in hand’: Kane
The broker industry has undergone a raft of changes in the last five years, and brokers and banks need to work together to ensure customers receive the best possible service, says NAB head of broker distribution Steve Kane.
NAB takes swipe at lender 'aggression'
A top NAB exec has taken a swipe at the bank's competitors for “aggressive” tactics designed to gain market share.
The changing demands of customers
On this week's Australian Broker TV, NAB Broker's Steve Kane discusses the shifting expectations of consumers and how brokers should respond, as well as other hot topics at this year’s Australian Mortgage Conference.
Ex-broker head tackles clawbacks, vertical integration
Multiple brands, misleading advertising and clawback provisions are stifling competition in the industry and causing confusion amongst consumers, says the former CEO of a broker association.
ANZ leaves rates on hold
ANZ has left interest rates unchanged after its latest home loan pricing review.
Brokers 'critical' to growth: NAB
NAB announces it is focussed on further growing its share of the third party channel as an increasing number of Australians turn to mortgage brokers for advice.