Brokers must diversify to survive, say lenders
Lenders continue to beat the diversification drum, claiming brokers must become full suite advisers giving debt, planning, wealth and insurance advice to keep up with the market.
AB issue 11.04
COVER: Steve Kane
Brokers and banks must work ‘hand in hand’: Kane
The broker industry has undergone a raft of changes in the last five years, and brokers and banks need to work together to ensure customers receive the best possible service, says NAB head of broker distribution Steve Kane.
The changing demands of customers
On this week's Australian Broker TV, NAB Broker's Steve Kane discusses the shifting expectations of consumers and how brokers should respond, as well as other hot topics at this year’s Australian Mortgage Conference.
Brokers 'critical' to growth: NAB
NAB announces it is focussed on further growing its share of the third party channel as an increasing number of Australians turn to mortgage brokers for advice.
Lenders hit back at age discrimination accusations
The majors have slammed claims older borrowers are being unfairly denied credit, claiming policies are in place to protect borrowers.