The founder of AMA09 winning company Frontrunner Consulting Group, Doug Mathlin explains what KPIs and scorecards are, what purpose they serve, and how you can use them to run your business more effectively.
He shows brokers how they should go about implementing KPI’s and scorecards into their business and how often these KPI’s and scorecards should be assessed for possible alterations. Mathlin also provides details of those experts who can help brokers both set up KPIs and scorecards and develop a monitoring process.
If you have an enquiry for any of the coaches presenting videos within the Broker news TV 'Broker Coaching Series' you can get in contact with them via the following websites;
Doug Mathlin - Frontrunner Consulting Group @ www.frcg.com.au/
Jen Harwood - International Business Champion @ www.jenharwood.com
Warwick Marry - The GET MORE Guy @ www.warwickmerry.com/
Iggy Pintado - ConnectGen @ www.iggypintado.com.au/