Features

  • Banking on better

    As the non-majors take the market lead, Suncorp is positioning itself to offer a superior experience for brokers and their customers. Executive GM of lending Glenn Haslam reveals the strategy to Australian Broker

  • Battling the mortgage mumbo jumbo

    As many as 79% of homebuyers say the buying process is harder than ever, but Aussie Home Loans is on a mission to reverse the trend. Chief customer officer David Smith and GM of distribution Brad Cramb reveal the details to Australian Broker

  • Hot Seat: Glenn Haslam by AB

    Richmond Tigers supporter and GM of operations at Resolve Finance, Glenn Haslam, talks leadership skills, customer advocacy and how brokers can deliver what the banks cannot

  • A Big Deal: Luke Cieslak by AB

    Broker and Hype Financial MD, Luke Cieslak is accustomed to thinking outside of the box. But when an entrepreneur and his wife needed assistance with a renegotiation, he had no idea it would turn into a near-$2m deal

  • To Facebook or not to Facebook by

    Founder of The Successful Advisor, James McCracken explores whether Facebook lives up to the hype as a lead generation platform for brokers

  • A question of competition by Melanie Mingas

    As ASIC backs a flat-fee payment model, brokers on the ground say fees will limit their ability to compete and drastically reduce customer satisfaction

  • The kings of capital by Melanie Mingas

    Innovating access to finance for SMEs, OnDeck is turning to its broker network to assist in delivering a projected $2bn in business capital by 2020

  • Opinion: Understanding the SME mindset by

    In 2017, the number of business owners turning to their primary bank for a loan declined 14%. Scottish Pacific CEO, Peter Langham, explains why brokers are uniquely positioned to capitalise