Features

  • Partnered for progress

    The CEO of PLAN Australia, Anja Pannek, explains why partnerships are a core component of the aggregator’s business model, and how strategic goal-setting can transform broker and customer outcomes

  • Hot seat: Business Initiatives MD Matthew White

    Business Initiatives MD Matthew White didn’t intend to become a broker, but seeing an opportunity to improve customer outcomes he followed the calling. Here he talks about the importance of satisfaction – and humor