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The power of knowledge
by Melanie Mingas
With the launch of its Broker Academy, Westpac has created what it’s calling “the biggest broker learning pathways resource”. Academy head Kylie Lano tells Australian Broker what it means for the industry and why it offers something for everyone
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Primed to lead
by Melanie Mingas
With its prime loans now outperforming its core product suite, Pepper Money is poised to dominate a new sector of the non-bank mortgage space. Aaron Milburn, director of sales and distribution, tells Australian Broker what this means for the market
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Business banking for the modern age
by Melanie Mingas
A new bankless overdraft is about to shake up the SME funding market – while paying an effective trail commission to the arranging broker. GetCapital CEO Jamie Osborn shares the details
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Getting back on track
by Mariam Gabaji
Despite a favourable interest rate environment and APRA’s removal of interest-only caps, arrears data highlights a new trend across Queensland and WA. Australian Broker examines the prospects for mortgage-stressed borrowers in the country’s most challenged markets
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Hot Seat: Evelyn Burton
by Melanie Mingas
Franchisee and broker Evelyn Burton explains how she turned a gift for numbers and a knack for customer service into a successful broking and mentoring career
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The customer is always right
by Melanie Mingas
ASIC’s latest report reveals concerning trends around the expectations placed on brokers, as well as the financial literacy of consumers. Australian Broker examines the findings and how they could influence future regulation of the industry