Cover Story

  • Regional Brokers: Tale of two speeds

    While many capital city brokers are struggling under the weight of the files of customers who need urgent financial help, it’s a different story in regional Australia. Four brokers talk about their experiences of the regional mortgage market during the pandemic and show that location is no barrier to superior service and outcomes

  • CommBank rises to the challenge

    Major explains key areas of focus and admits it wouldn't be able to get it done without support of the broker channel

  • Non-major's big growth spurt by MPA

    Boasting enviable year-on-year mortgage growth of more than 130% in 2019, HSBC is expanding its footprint as one of Australia’s leading non-major banks. Just how has it managed such strong growth, and how has the broker network been key to the bank’s success?

  • Change is here to stay by AB

    At the risk of parroting a profoundly overused phrase, we’re facing unprecedented circumstances. In response, Chris Thomas, NAB’s general manager, commercial, says the bank is ready to play a ‘critical role’ in supporting its brokers and customers through the economic impact of COVID-19

  • How one lender is navigating COVID-19 by AB

    Group's resilience in the face of crisis decades in the making as oldest operating non-bank in Australia

  • The regional rundown by AB

    Is working in big cities overrated? Top regional brokers divulge the biggest opportunities and challenges experienced outside the concrete jungle

  • 'We want to be more than just a neobank' by AB

    Australians now have access to a new digital 'smartbank' called 86 400. CEO Robert Bell speaks to Australian Broker about modernising bank technology to help customers take control of their money, why being a 'new' bank is not enough, and the role of brokers in the transition to open banking

  • Simplifying Commercial: Lenders reveal first steps to growth by Victoria Ticha

    Diversifying into commercial doesn’t have to be difficult. Pepper Money’s Malcolm Withers and La Trobe Financial’s Mark Hood discuss their tips for breaking into commercial, the latest market trends, and where to fi nd growth in 2020