Cover Story

  • Post-pandemic training and development

    In the blink of an eye, the industry's previous models and methods for employee learning and training were flipped on their head as COVID-19 forced us to social distance and work from home. How has ANZ evolved its training and development strategy in the aftermath?

  • The new normal: returning to the office

    A recent workplace resilience study has confirmed that four out of five Australians are feeling overloaded and agitated at work, with 79% craving more flexibility. After a sustained period of working from home for employees across the globe, is a return to the office really the smartest way forward?

  • How SMEs must look forward

    The impacts of COVID-19 will reverberate for months and years to come. As we face these new challenges, Peter Vala, general manager partnerships and distribution at Thinktank, asks how SMEs will pivot to adapt to the changing environment – and what opportunities are emerging

  • Big trends driving commercial lending

    COVID-19 has fast-tracked many trends that were already emerging in commercial lending. Now, Beau Bertoli, co-founder and chief revenue officer at Prospa, says the agile fi ntech is well placed to offer speedyturnaround times so SMEs can get back to business sooner

  • Anchoring your business amidst the change by AB

    Why the current environment makes industry-leading customer service more crucial than ever before

  • A builder of small business by AB

    How one CEO's eye for opportunity saw a lender achieve 70% growth in broker-generated loans this year

  • Staying ahead of the curve by Melanie Mingas

    While the task ahead is “mammoth”, CEO Mike Felton believes the results will be worth it

  • Business banking for the modern age by Melanie Mingas

    A new bankless overdraft is about to shake up the SME funding market – while paying an effective trail commission to the arranging broker. GetCapital CEO Jamie Osborn shares the details

  • Banking on better by Melanie Mingas

    As the non-majors take the market lead, Suncorp is positioning itself to offer a superior experience for brokers and their customers. Executive GM of lending Glenn Haslam reveals the strategy to Australian Broker

  • Battling the mortgage mumbo jumbo by Melanie Mingas

    As many as 79% of homebuyers say the buying process is harder than ever, but Aussie Home Loans is on a mission to reverse the trend. Chief customer officer David Smith and GM of distribution Brad Cramb reveal the details to Australian Broker