Nathan Vecchio, director at Hunter Galloway Finance reflects on his recent award from the FBAAQ
Q: Who or what inspired you to become a broker?
A: I started in mortgage broking in 2015, joining my brother Josh who had recently started Hunter Galloway. I was fortunate to have Josh and a few other experienced brokers as mentors to learn from others what works and what doesn’t work in the industry. I’ve been a member of the FBAA since I started in mortgage broking. This has given me access to other high-performing brokers across the industry via their podcasts and conferences that I wouldn’t otherwise have access to.
Q: What’s one of your recent career highlights?
A: Winning the FBAA’s National Broker of the Year award was one highlight and really humbling for me, but I’d say my greatest achievement in the past 12 months has been paying it back to the industry through Top Broker. Across the site and blog I give as much back as I can to a community that has given so much to me. I have also been fortunate enough to be named FBAA Finance Broker of the Year (Qld) in 2017 and one of MPA’s Top 100 Brokers of 2018, as well as receiving the Vow Financial Rising Star of the Year 2016 (Qld) and Bankwest New Support of the Year 2017 awards. I was also a finalist at the Australian Mortgage Awards in 2017.
Q: What are the key best practice skills brokers need at this time?
A: I think my greatest skill is self-discipline and being consistent. For me consistency beats intensity, and it starts with the small things – when I started I made 11 calls before 11am to new customers and prospects, and as the business has grown I still use this same approach in keeping in touch with referral partners and customers.
Q: What's one thing, personal or professional, that you hope to achieve in 2019?
A: I got married in 2018, so it might be time to start a family! Professionally, I want to continue focusing on providing better experiences for our customers and helping them in their journeys. Internally, process excellence is an area we have spent a lot of time focusing on at Hunter Galloway Finance. We dedicate two hours per month on staff training, including feedback sessions from our staff on areas we can improve. I want to continue to nurture and grow our team into 2019.