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Firstfolio sees online 'quantum shift'

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Australian Broker | 26 Aug 2011, 05:30 AM Agree 0
Consumers have undergone a 'quantum shift' toward online transactions, Firstfolio has suggested
  • mortgageandlease | 26 Aug 2011, 11:15 AM Agree 0
    Excuse me for being just a bit confused here. Doesn't the new NCCP legislation (and AML to a lesser degree) state that all clients should be seen face to face (Skype not acceptable in most instances either). How is this so, if even the clients don't want it?
  • oldBroker | 26 Aug 2011, 12:56 PM Agree 0
    No, the legislation states that if there is a credit advisor then this advisor must adhere to NCCP guidelines. If the consumer goes online and chooses their own products, then there is no advisor.
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