Australian Broker forum is the place for positive industry interaction and welcomes your professional and informed opinion.

Lender calls on peers to stop the broker 'blame game'

Notify me of new replies via email
Australian Broker | 24 Jun 2014, 06:15 AM Agree 0
A broker head has called for an end to the “blame game” on loan quality
  • Papery | 24 Jun 2014, 08:56 AM Agree 0
    Wish the answer was as simple as a 'one size fits all' online application process.

    Its easy to make sure you fulfil the requirements of a minimum docs checklist, for a vanilla deal, but in my experience, most deals come with their own specific nuances which usually requires more commentary or perhaps a little more 'off checklist' support docs; not to mention the ability of the Lender's assessing officer to look outside the square & assess things with a common sense approach & not just decline because the 'puter says so & thats the easy thing to do, so the assessor can meet the 3.5mins they have to decision the request to meet their KPI target & achieve bonus.

    WE are still dealing with Lenders who maintain the 'reasons to decline' approach instead of looking at the mitigants of each deal & 'reasons to approve'.
  • Broker | 24 Jun 2014, 02:42 PM Agree 0
    CBA - They are talking about you.
    Surely there is enough to clean up in-house before worrying about what Brokers quality!
Post a reply