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Non-bank lender announces key changes to prime alt doc loans

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Australian Broker | 24 Jul 2015, 08:00 AM Agree 0
A non-bank lender has announced key policy changes to its prime alt-doc product
  • sharon maclean | 20 Jan 2016, 02:46 PM Agree 0
    I have been with resimac for over ten years, no defaults, clean credit history. Ask advise on wether to change to normal home loan as I'm on no doc loan. Not only did they not get back to me twice when I contacted them it's taken nearly 4 months to get an answer of no. Because I asked if I could change loans and gave them my financial s which didn't service for the new loan, I was then told I couldnt top up my no doc loan even if I give them a letter from the accountant. Rang another company and had a verbal yes within 3 hours. So now I've paid 3 nearly 4 months interest on a credit card I want to pay out. So well done resimac what happened to customer service and loyalty. You are a non conforming lender
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