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Software upgrade 'halves' turnaround times

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Australian Broker | 08 Aug 2012, 06:00 AM Agree 0
A non-major is predicting turnaround times will halve as a result of recent software upgrades
  • PeterT | 08 Aug 2012, 10:46 AM Agree 0
    I don't care about their turn around times, my problem is with their quality! They make plenty of errors then have very few systems to fix the errors in a satisfactory way.
    One recent customer was charged LMI on an 80% full doc loan, and is now being told it'll take 12 weeks to rectify the error!
  • ozboy | 08 Aug 2012, 12:21 PM Agree 0
    Not surprised by PeterT's comments. They are a long way a way from being relevant in the market place. Once they stop buying business things will get interesting. I mean how bad are your systems and broker education initiative if you can't even get the required documentation in the first go!?
  • Gus | 08 Aug 2012, 04:06 PM Agree 0
    4 days....and your happy with that!
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