The new dispute resolution scheme said it received 6,522 complaints in its first month
All of the big four have confirmed the changes have either already begun or will begin in January
The platform has been rolled out across the group’s franchises after a successful pilot
The fourth day in a series of 12 trends Australian Broker has looked at from 2018
The industry association held an event to discuss its research
The CEO wrote a letter to the broker channel to thank them for a "valued partnership"
The broker group said the industry “was not well served” during questioning at the Royal Commission
A broker group has launched a new program to help mentor loan writers
He moved roles within the major bank in June, but is now taking on a new position elsewhere
Broker group says everyday people would suffer after dramatic remuneration change