Who or what inspired you to become a mortgage broker?
My interest in mortgage broking was inspired by my desire to want to help people through the often stressful process of buying a home.
I started my career as a mortgage broker after I completed my Diploma of Finance and Mortgage Broking Management. Prior to that, I spent 12 years working in sales and relationship management within top tier funds management firms.
Despite learning a great deal in funds management, my true passion was to do something rewarding and engage more closely with people, whilst adding significant personal value to their lives. Mortgage broking is without a doubt the perfect fit.
What is your most memorable client experience?
Unsurprisingly, my most memorable client experience to date was when I assisted an individual who came to me last year worried that he was paying too much interest. I refinanced three of his loans and reduced his interest by $39,000 per annum, which amounted to a staggering $390,000 over 10 years.
He has recently used the extra funds to purchase a commercial property for his business, which means he no longer has to spend $60,000 every year on office rent. This financial gain also allowed him to take his family on a long overdue holiday.
What will be the biggest opportunities for brokers in 2016?
Due to the ongoing changes regarding credit policy, interest rates and capital requirements, the greatest opportunity for brokers is to assist clients attain the most suitable loan with the most appropriate bank.
More specifically, the importance of quality service and accurate advice has been heightened due to the variability within the banks. This is where brokers can really step up and help clients make the right choices.
If you were to live anywhere other than Sydney, where would it be and why?
Without even having to think about this question, my answer is Noosa, Queensland. I have spent quite a bit of time there since meeting my wife seven years ago, who grew up by the beach in Noosa.
From my experience, I believe it represents everything I love about life – work/life balance; healthy living; beautiful beaches; tropical weather; and that relaxing, down-to-earth Queensland vibe.
If you could go back and give your 15 year-old self advice, what would it be?
Given my core entrepreneurial drive and competitive spirit, I would have to say that remaining patient and remembering to enjoy the journey, not just the destination, would be the best advice I could give myself at any age.
It is so easy to get lost in the importance of achievement, however, the most valuable asset in life is the health and wellbeing of yourself and those you love.
At the end of the day, I believe maintaining work-life balance is key to overall success in both personal and professional life. I hope that one day my business is a testament to these values.