Beware of 'phantom rates' warns broker head

by Julia Corderoy07 Mar 2016
Home loan consumers should be cautious of “phantom rates”, the head of a major mortgage group has warned.

1300HomeLoan managing director, John Kolenda says lenders have been unfairly baiting consumers with “aggressively priced” mortgage products which turn out not to be true. 

“Some lenders are aggressively pricing products to lure customers and boost their market share and then when they are signed up they increase their mortgage rates independently of any interest rate decisions by the Reserve Bank of Australia (RBA),” Kolenda said.

“Home loan customers have every right to be angry about these discounted phantom rates that prove to be nothing more than an illusion.”

Kolenda says lenders are then blaming cost of funding issues and changes to regulations for these out of cycle increases. 

“We also had the out of cycle raises on home loan rates in response to rising funding costs and the additional costs coming in for the additional compliance and regulatory increase on reserves that the banks will have to have in place by end of June this year.

“But the bank wholesale funding costs did not rise enough to warrant the types of rate increases they imposed.

“I think there was an element of a profit grab done under the umbrella of higher regulatory and funding costs at the time when those decisions were made.”

An indication of the current market volatility, according to Kolenda, was in the bond market where NAB recently estimated rates over the bank bill swap rate (BBSW) had increased by at least 30 basis points.

“This again raises serious concerns as to how lenders will react when it comes to their existing customers, especially when lenders are offering rates as low as 3.69 per cent for new business,” he said.

“We question the sustainability of that rate offer with the back drop of current market conditions.”
 

COMMENTS

  • by Sound like a rip-off 7/03/2016 8:37:50 AM

    Maybe the ACCC should flag this as an area to look into.

  • by Roddyrodrod 7/03/2016 8:43:22 AM

    It's called bait advertising - illegal under the Trade Practices Act. The mob promoting the 3.69% will then take 3 months to get an approval, by which time they will have moved rates 3-4 times.

  • by Broker 7/03/2016 10:17:13 AM

    ACCC- Not possible they're too busy looking into fuel pricing!