ING Direct has announced the appointment of finance professional Melanie Evans
into a newly-created position as head of retail banking.
By creating this new role, the bank hopes to expand its range of retail banking products and services to its growing customer base. As such, Evans will be in charge of managing the lender’s consumer business including deposits, mortgages, wealth management, and consumer and business lending.
Evans comes to ING from Westpac Group where she worked for more than 16 years in a number of areas including retail banking, wealth, broking and mortgages.
After starting her career at St George, she left the bank to work in Westpac’s broking arm. She later moved to BT Financial Group after its acquisition by Westpac, spending nine years there and ending up as head of superannuation & platforms.
Most recently, she returned to retail banking at Westpac where she occupied a number of leadership roles including head of broking.
, ING Direct CEO, said that the appointment comes at an exciting time for the bank as it expands its business in Australia.
“I am delighted to have Melanie join our team. She’s been a high achiever in Australian financial services and will be an asset to ING as we grow our business and scale digital capability across products and services.”
ING Direct currently has more than $36 billion in retail savings and over $42 billion in retail mortgages.
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