Wollongong-based Loan Market broker, Renee Robins ranked as the sixth best performing Loan Market broker in New South Wales in September, after just 18 months as a mortgage broker.
Robins achieved nearly $5 million in settlements in September and said the result was a long time coming.
“A lot of the deals that came through had been in my pipeline for anywhere between six and 12 months. It came down to nurturing my relationships and servicing my clients at the time that they needed it,” she said.
A graduate of Loan Market’s Accelerated Mentoring Programme, Robins established her mortgage broking business in March 2014. She says her biggest business at the moment comes from refinancing.
“I began to realise that a lot people weren’t aware of the options out there. It seemed a lot of local mortgage holders had gone to one bank and taken the first option presented to them. I have found myself doing a lot of refinancing for people to save them money in the long-term.”
Robins has even established an active referral partnership with local real estate agent, Ray White Albion Park, which she established in July.
“Working with Ray White has helped overcome the challenge of moving to a new region. They’ve provided me a great pathway to the local community and I’ve developed trust with the team really quickly.
“I make sure I go to their sales meeting every week. In each meeting I present to them and try to vary it week-to-week. Sometimes it’s an education session, other times I run through a case study of what could happen with a customer or I update them on industry changes.
“My aim is to provide agents – even the most experienced one – with new information that can help them provide a better service to their clients. Everything I learned in the Accelerated Mentoring Program I have either implemented into my business or used to educated my business partners and community,” she said.
Robins’ long-term goal is to open her own Loan Market shopfront in Wollongong.