The 2013 MFAA conference saw the coming-together of the ‘who’s who’ of the mortgage industry – and Australian Broker was there to catch up with some of the biggest names in broking.
Steve Kane of Advantedge says it’s time for brokers to make better use of the resources they already have and capitalise on the resourcing opportunities.
“The customers are looking for additional product…They’re looking for the broker to take the opportunity to advise them of the other things they need to be assisted with."
"NCCP licencing has meant that there’s a more holistic approach to the way in which brokers manage and then deal with their customers. Now it’s time to take advantage of that and move it to the next level to make sure that they do become the true trusted adviser to the customer.”
To view the full interview with Steve Kane, CLICK HERE