The new dispute resolution scheme said it received 6,522 complaints in its first month
All of the big four have confirmed the changes have either already begun or will begin in January
The platform has been rolled out across the group’s franchises after a successful pilot
The fourth day in a series of 12 trends Australian Broker has looked at from 2018
A bank has announced it will be offering “express” digital loans from next year
The report also found the big four gained $1.1billion as a result of 2017 rate increases
New figures show the value of home loans in October, but some areas show a big improvement
The group recently merged with a bank, which has now seen growth across all metrics
The online lender will now have access to the mortgage group’s more than 450 brokers
The group said the extra revenue will help mortgage brokers survive if changes are introduced