Canstar's Certified Mortgage Broker Program pilot kicks off

Participants must pass a rigorous review process

Canstar's Certified Mortgage Broker Program pilot kicks off


By Mina Martin

Canstar has kicked off its Certified Mortgage Broker program pilot, which brings together mortgage brokers who passed a rigorous review process, to provide Australians with top-notch home loan experience.

Canstar Certified Mortgage Brokers excel not just for having the required licensing, qualifications, and experience, but also for putting the customer first and acting with integrity – values that align with Canstar’s.

Benefits of the Canstar program

Paul Duggan (pictured above), Canstar Gold’s CEO, said becoming a Canstar Certified Mortgage Broker “will have the benefit of working with Australia’s biggest and most trusted financial comparison site and receiving high intent referrals from the Canstar website.”

“We know that some of our 3 million-plus home loan customers are using mortgage brokers already,” Duggan said. “We’re looking forward to helping these customers find a mortgage broker who aligns with Canstar’s values.”

Canstar’s market research revealed that an endorsement from the financial comparison website, a trusted brand recognised by four in five Australians, has more than 80% positive impact on consumer purchasing decisions.

Certification criteria

To qualify as a Canstar Certified Mortgage Broker, applicants must meet four criteria ensuring adherence to program standards:

  • Broker qualifications and standing, confirming applicants are qualified, skilled, and uphold professional conduct.
  • Broker performance standards, ensuring brokers meet performance excellence in mortgage broking.
  • Canstar mortgage broker certification test, validating necessary knowledge and skills for informed consumer assistance.
  • Work-related risk and integrity assessment, ensuring brokers are aligned with Canstar’s customer-first approach.

Joining the pilot program

“The pilot will run with a limited number of mortgage brokers invited to undertake the certification process initially through our existing relationships,” Duggan said. “After the trial period, we will look to open the program up to the industry.”

Mortgage brokers interested in joining the Canstar Certified Mortgage Broker program can express their interest by joining the waitlist.

Get the hottest and freshest mortgage news delivered right into your inbox. Subscribe now to our FREE daily newsletter.

Keep up with the latest news and events

Join our mailing list, it’s free!