In the blink of an eye, the industry's previous models and methods for employee learning and training were flipped on their head as COVID-19 forced us to social distance and work from home. How has ANZ evolved its training and development strategy in the aftermath?
New co-chairs have "work to do" to progress reform and work with both government and regulators
Embracing data is crucial to delivering best customer outcomes - as well as protecting the future of the industry
Unique identifier to be given to “every participant across the entire value chain,” including bankers, aggregators and brokers
Bank exec asks for feedback and topic suggestions to shape development of new series
The big four banks are moving on from royal commission - and asking brokers to come with them