Q: Who or what inspired you to become a broker?
A: I was working for a major lender, but I was looking for frustrated with losing clients to other banks when a policy or product elsewhere was a better fit for them. That’s when a good friend of mine mentioned the business opportunity of mortgage broking. My theory was that if I was able to offer my clients options from all the banks, I shouldn’t ever lose them.
Q: What’s the greatest challenge for brokers right now?
A: The biggest challenge for brokers is ensuring that we’re getting the lender right every time. I believe that every bank has an appetite for a certain client, and it’s all about finding the right fit for each customer.
Q: What’s your favourite way to relax after a stressful day at work?
A: The best way to relax is by eating homemade food – pasta, preferably – with a glass of wine and good company. I think it’s important to take steps to maintain a good work-life balance. I make sure not to work weekends so that I can spend time with my family and loved ones. This helps keep me going and ensure I’m on the top of my game.
Q: If you had the MFAA’s CEO over for dinner, what would you serve?
A: I’d serve up pasta, salad and meatballs with homemade breadand my brother’s homemade wine. I’d make sure he doesn’t leave hungry. It’s the Italian background in me.
Q: What are your top survival tips for working?
A First, I’d say to stay active to help keep your energy levels up. Also, make sure you are sharing the workload through delegating tasks, which means it’s crucial to have a good team behind you and important not to take your BDMs for granted. Every aspect of this business is about building good relationships – not only with your team, but with everyone you come across. Do that and you’re halfway there.