National Finance Brokers Day (NFBD) is to be celebrated on October 13, with brokers across Australia taking time out to celebrate our industry and all the hard work that is put in by brokers around the country.
This year’s theme will be Broker Resilience, an appropriate choice given the huge challenges faced by the broker channel in the last 12 months to keep the show on the road despite extended lockdowns.
“The National Finance Brokers Day was first established in 2015,” explained Dino Pacella, national partnership manager at Simplicity Loans and founder of NFBD.
“I took it upon myself after joining the third party channel to get some feedback from clients around what they thought brokers did and what their feedback was around the products that they provided.”
“I thought it would be great if we had a day to celebrate awareness of the broker industry, as well as using the day and the lead up to promote videos that go out, social media posts and articles that go with it.”
“This year, given everything that has happened with the pandemic, we thought we would have a broker-focussed celebratory event with the theme of broker resilience. That’s what 2021 is going to be about.”
This year’s event will feature a discussion about how brokers can be more resilient and help themselves and their colleagues through the challenges they face.
“We’re going to have a resilience super coach come in to present on NFBD on the 13th of October, and for me, it’s all about brokers ensuring that they’ve got their mindset right: we saw that through R U OK? Day a few weeks ago and the support from the industry around that,” said Pacella.
“It’s about ensuring that they have their processes right, in line with making them as efficient as possible, and in making sure that the support network is there.”
“In particular in the last 20 months, it’s been more difficult to be a solo operator than it has been for brokers who are working in teams with support staff, team leaders and other brokers who are aligned with them.”
“I work for a commercial brokerage firm as a national partnerships manager, and we ensure that there’s regular catchups with that support network and there’s time taken out of the day-to-day issues that brokers are dealing with in their current roles, and that there’s dedicated time to follow up with people, have a dedicated conversation, even if its over Zoom, to have a beer and talk generally about life.”
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