ANZ is expanding its branch network hours from this weekend, opening 27 locations across Australia on Saturdays from 27 June 2026 — with home loans and specialist financial services explicitly on offer.
The move covers branches in high-traffic shopping centres across Victoria, Queensland, New South Wales, South Australia, Western Australia, and the ACT, including Chadstone, Indooroopilly, and Bankstown Central.
Pedro Rodeia (pictured), ANZ group executive Australia retail, framed it as a deliberate shift toward customer-led banking.
"For many customers, including young professionals, families and small business owners, having a local branch open on a Saturday makes a big difference," Rodeia said in a media release. "This is about making banking fit around our customers' lives — not the other way around."
The Saturday service offering is significant for mortgage customers. ANZ has confirmed that branches will offer home loans, relationship banking, and specialist support on Saturdays — not just over-the-counter transactions. In fact, deposits and withdrawals will not be available at the counter on Saturdays, with staff directing customers to Smart ATMs for everyday transactions. The clear intent is to use weekend hours for higher-value conversations, including lending.
The bank is installing 200 new ATMs nationally by the end of 2026, has recently refurbished branches across its network, and has made significant investment in face-to-face services across Queensland and New South Wales.
"By opening more branches on Saturdays, we're giving customers more time to talk to us in person about what really matters to them, without the pressure of squeezing it into a busy weekday," Rodeia said.
That follows a $30 million branch investment in Queensland and NSW announced in March, covering refurbishments on the Gold and Sunshine Coasts and open-plan redesigns in NSW, with home loan specialists explicitly part of the upgraded service offering. Taken together, the moves signal a clear strategic direction: ANZ is rebuilding its direct lending capability at the branch level, expanding both its physical footprint and the hours its specialists are available to customers.
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