National Australian Bank (NAB) has launched a new digital tool aimed at enhancing the broker-customer experience.
The Instant Pricing Tool for Brokers will be accessible via nabbroker.com, providing a faster, simpler method for brokers to find a competitive home loan rate for their clients.
Offering an ‘on the spot’ price while enhancing the loan application process, the technology is an example of how NAB is listening to brokers and improving its services, said general manager of broker distribution, Steve Kane.
“The NAB Instant Pricing Tool transforms what was previously a manual, and sometimes time intensive process, to be a far more efficient and streamlined,” he said.
“NAB wants to continue to provide a strong broker-customer experience, so anything that helps brokers give their customers a more seamless experience, and saves time in the day-to-day running of their business, is incredibly valuable.”
The major is also continuing to offer 350,000 NAB Rewards points when brokers help customers take out an eligible NAB Home Loan and Banking Bundle.
This program allows customers to redeem points on over 1,500 goods and services. Alternatively, points can be redeemed for $1,400 cashback.
“We’re committed to continually improving and enhancing our offer for brokers and their customers,” Kane said.
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