Online mortgage brokerage partners up

Group’s innovative technology now integrated into second-tier bank’s operations

Online mortgage brokerage partners up


By Madison Utley

An online mortgage broker who launched a “world-first” tool in November of last year has partnered with a non-major bank, bringing “a more realistic view” of the home loan process to a new cross section of borrowers.

Bankwest has this week integrated Lendi’s Approval Confidence Rating into its existing assessment tools, delivering a more simplified loan experience to its customers.

Approval Confidence informs potential borrowers of the available home loan options and their chances of approval across Lendi's lender partners. The service is intended to bring a level of reassurance to consumers due its tailored nature as compared to the many more general comparison sites.

Accrding to Ian Rakhit, head of third party banking at Bankwest, the Lendi platform brings a “higher degree of certainty” to customers during their home buying journey.

“When we talk about meeting changing customer needs in the digital age, these are the solutions we’re talking about, because gone are the days of generic information being acceptable,” he said.

“That’s what has driven this partnership with Lendi: understanding that when customers provide their personal financial information to an assessment tool, they expect personalised results.”

“Taking out a mortgage is one of the biggest financial decisions of someone’s life and it can be a complicated process, so it’s important for us to simplify that process where we can.”

Lendi co-founder and managing director David Hyman also expressed excitement over the partnership.

“This is another step in our mission to drive the best possible customer outcomes by offering more choice, transparency and certainty in the home loan process,” he said.

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