The Bank’s pivot away from the broker channel looks to have been an epic mistake
The regional lender is shifting its focus to digital and its proprietary network
New hire 'understands what brokers need'
Competition tightens as lenders juggle rate moves weekly
'Brokers are thinking like business owners, building teams and systems that allow them to grow without burning out,' he says
Offer available to borrowers refinancing on the new platform through 30 September
"People have to like you and trust you before they start doing business with you"
The seasoned broker, BDM begins her new role 1 July
BOQ sharpens focus on proprietary channels amidst profit rise
