ANZ reported a full-year cash profit of $7.59 billion on 9 November 2026, but the major bank says financial pressure became more evident among some customers as higher interest rates and rising living costs took hold in the second half.
The ANZ 2026 full-year result and final dividend announcement shows cash profit for the year to 30 September 2026 rose 31% on the previous year. Stripping out significant items booked in 2025, the underlying increase was 10%. Statutory profit came in at $7.27 billion, and ANZ’s full-year results infographic shows a full-year dividend of 166 cents per share.
For mortgage brokers, chief executive Nuno Matos’s comments on household borrowers carry the most weight.
“In Australia, retail customers are largely resilient, with the majority ahead of scheduled repayments,” Matos said. “However, for some customers, financial pressure did become more evident in the second half.”
ANZ’s provisioning reflects that caution. Its collective provision charge rose $108 million to $222 million, which the bank linked to loan growth and emerging risk in a tougher economic backdrop. Actual losses remain contained, with the individual provision loss rate steady at four basis points and non-performing exposures unchanged at 0.57% of total credit exposure.
Matos said global interest rates have been pushed higher by heavy investment on data centres, government spending and the energy transition, combined with inflationary supply shocks. For brokers, that backdrop suggests serviceability will remain a challenge for some mortgage holders, even though ANZ describes its home loan customers as well secured.
Lending is already slowing. That follows a sharp fall in investor lending earlier this year, and has since deepened, with RBA figures showing new home loan commitments 27% below their November 2025 peak.
ANZ’s own economists expect that weakness to continue. “Housing prices and sales volumes both declined in Q3, which will weigh on new housing lending,” said ANZ economist Madeline Dunk.
Brokers nonetheless remain ANZ’s main source of new mortgages. They wrote 71% of the bank’s new home loans in the 2026 financial year, according to ANZ’s FY26 investor discussion pack, even as its 2030 strategy calls for a bigger in-house mortgage operation.
ANZ has two major projects due next year: absorbing Suncorp Bank by mid-2027, and moving retail and small business customers onto one digital front-end by that September. The bank delivered $902 million in productivity benefits over the year, and its cost-to-income ratio improved by more than four percentage points to 49.26%.
Chief financial officer Farhan Faruqui told ANZ’s bluenotes in a results interview that the result showed a firmer grip on spending: “It shows that we are determined and we have a more sustained framework to deliver discipline and cost as we go forward.”
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