Experian and Stryd launch open banking tool to help brokers match and retain borrowers

Open banking boosts broker retention and loan matching

Experian and Stryd launch open banking tool to help brokers match and retain borrowers

News

By Mina Martin

Experian, a FTSE 100-listed global data and analytics company headquartered in Dublin, has partnered with home loan fintech Stryd to launch a next-generation, open banking-powered loan-matching tool designed specifically for mortgage brokers.  

The partnership brings together real-time transaction data and comprehensive product insights to help brokers deliver more accurate loan recommendations and re-engage with clients throughout the mortgage lifecycle. 

Streamlining loan matching with real-time financial data 

Brokers will now have access to Bankstatements.com, an Experian-acquired solution that provides an up-to-date and accurate view of a customer’s financial situation.  

Combined with Stryd’s repository of over 2,000 loan products from 85 bank brands, the new tool removes the need for borrowers to self-report financial information and improves personalisation. 

“This collaboration will help brokers act in their customers’ best interests – from first application as well as automatically monitoring for refinancing triggers in later years,” said Simone Jemmett (pictured left), managing director of open data solutions for A/NZ at Experian. 

Open banking to enhance broker capabilities 

The initiative is part of the broader rollout of Australia’s Consumer Data Right (CDR), which allows consumers to securely share their financial data.  

In the near future, Experian also plans to offer access to this data through the illion Open Banking platform, expanding the real-time insight available to brokers. 

illion, now an Experian company, is a provider of data and analytics services across Australia and New Zealand, supporting credit decisioning and financial insights. 

“It’s about alerting the broker before the customer even knows they need help,” Jemmett said. “We’re giving brokers the ability to anticipate needs, offer better-fit products, and keep their clients ahead in a volatile market by knowing the right moment to re-engage with the right offer.” 

Helping brokers retain clients long after settlement 

While brokers originate 77% of Australian home loans, many lose visibility once a loan settles – making it harder to offer refinancing or better alternatives over time.  

The new Experian-Stryd platform aims to address that gap with event-based triggers powered by behavioural, affordability, and product competitiveness data. 

“At a time when affordability is under pressure, brokers need to do more than originate loans – they need tools to retain and support customers long after settlement,” said Ruth Hatherley (pictured right), CEO and founder of Stryd.  

“Together, Experian and Stryd hope to give brokers that edge – more transparency, more intelligence, and more value across the full customer journey.” 

Stryd’s flagship Stryd Broker platform, launched in 2023, is purpose-built to help brokers automate trail book reviews and maximise retention through product-matching insights based on open banking data. 

Market-ready and gaining momentum 

Stryd has already made its mark as a provider of Product Reference Data (PRD)-enabled mortgage pricing and risk engines to lenders, and its open banking adoption is accelerating among brokers. 

“More than 25% of brokers are using open banking to originate loans and maximise trail book retention and an additional 34% of brokers plan to implement it in the near future,” Hatherley said. “The combination of Experian’s consumer credit insights with Stryd’s loan product data, can offer brokers event-driven alerts and real-time customer insights, and may help them identify when a client may be better served by refinancing.” 

Addressing rising credit risk with smart solutions 

This collaboration arrives as credit risk increases across the country. According to recent data from illion, the proportion of Australians at risk of credit default rose by 3.8% in the first half of 2025, reversing earlier improvements. 

With the ability to track changes in cash flow, repayment behaviour, loan-to-value ratios, and more, Experian and Stryd’s combined platform is set to equip brokers with the right tools to respond faster and better to evolving borrower needs. 

Related Stories

Keep up with the latest news and events

Join our mailing list, it’s free!