Franchise launches new broker mentoring program

by Julia Corderoy18 Dec 2014
A broker franchise has launched a new, free-of-charge mentoring program for new recruits, existing brokers and franchisees.

Aussie Home Loan’s customised mentoring program has been accredited by the MFAA and is designed to fast track the training of new brokers operating their business under the Aussie brand.

Lynda Harris, general manager, people at Aussie said while it was designed with new brokers in mind, existing brokers and franchises can also benefit from on-going mentoring.

“We have a structured learning pathway for our brokers and franchisees to gain and develop their professional skills, expand their businesses and enhance the effectiveness of their business practices. It also enables new brokers to quickly understand the level of customer service they need to deliver to be consistent with the Aussie brand promise,” she said.

“Our brokers play a vital role in helping our customers identify the right options for one of the largest purchases they will ever make, their own home or an investment property, and they need to have the best skills in the market place to do that. Our Mentoring Program contributes significantly to that.”

Aussie believes they have set the benchmark for mentoring, with the free program offering intensive training sessions, ongoing coaching and support from Aussie’s own mentors and comprehensive support materials.

“On top of the free mentoring and training programs, we also provide our brokers with our leading brand, state of the art technology and an excellent product range, which allows them to attract more customers and write more business,” Harris said.