Leads: Broker wins refund after Whittingham no-show

by AB11 May 2009

Mortgage broker Stan Marinis has won his case against lead provider, HLSS, after its director Mark Whittingham failed to show up to the VCAT mediation.

The mediation was planned for 9:30am on 8 May to resolve claims that Whittingham had taken money but not delivered the promised leads.

However Whittigham did not turn up to defend himself against the allegations and the case was ruled in Marini's favour. HLSS will now have 14 days to refund his money.

Marinis said he suspects Whittingham will claim that he was unaware of the proceedings, which could result in the appointment of another hearing date. However, he added, he is prepared to "see it through".

"I hope that Mr Whittingham does request a review because of his non appearance, as we will only gather more dissatisfied customers to put against him next time," he said.

He went on to thank all of the brokers who supported him by sending forward their experiences with HLSS and urged these brokers to seek out justice.

"The adjudicator encouraged anyone who believes they have been scammed by HLSS to make a claim through VCAT, even if they are interstate, as you do not need to appear in person," he said.

"I think we need to keep up the pressure on Mr Whittingham to stop him preying on trusting brokers."

Related stories:

Broker taking lead generator to VCAT mediation

More brokers rally against leads "scam" 



  • by Diane Bennett 11/05/2009 12:31:29 PM

    Our company has been scammed by this fellow in recent months also. My next stop will be VCAT

  • by Grant 11/05/2009 1:13:40 PM

    I too am owed money by the charming Mr Whittingham. The VCAT will be getting a claim from me now too.

  • by Nick French 11/05/2009 1:35:06 PM

    We have fallen into the same trap, currently awaiting refund and commencing legal action against Mark and Co.