NAB opens $1,000 grants to flood-impacted customers

The bank also helps kickstart their recovery with $100,000 for cleanup

NAB opens $1,000 grants to flood-impacted customers


By Mina Martin

NAB has opened applications for $1,000 grants and additional financial relief to customers who were severely affected by flooding in Victoria, NSW, and Tasmania.

The funds can be used by those experiencing major structural damage or severe internal damage to their property to meet their immediate needs. This includes business and agriculture customers who have suffered severe damage to property, equipment, fencing – or loss of stock or livestock.

The bank has also forked out $100,000 to Disaster Relief Australia to fund the “mud-army” recovery operations that assist with the cleanup. NAB colleagues are already volunteering with DRA in cleanup areas where it is safe to do so.

Members of the community can also volunteer for DRA’s mud-army or donate to support cleanup efforts as part of NAB’s national fundraising campaign.

“Communities are rallying together in the face of rising flood waters and doing their best to protect their homes, farms and businesses from the devastating impact of floods,” said Rachel Slade, NAB group executive forpersonal banking. “There are NAB customers who have already lost so much, and our message to them is that we are here to help you through this.”

NAB is also offering flood-impacted customers loan deferral or reduced payment arrangements and waiving of some fees or charges relating to their accounts.

To apply for NAB customer support, NAB customers who live in officially declared disaster areas, as listed by the Department of Home Affairs’ Disaster Assist website can apply online at All enquiries will be assessed on a case-by-case basis and require evidence showing significant property damage.

NAB customer grant applications will be open until Nov. 8 and will provide initial support of up to a total of $1,000,000. Any further customer support measures will be considered as the situation evolves.

Business customers can call NAB Assist on 1300 308 132 or 1300 769 650 for further assistance.

To volunteer for the Disaster Relief Australia mud-army, click here.

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