NAB to offer $2k grant to customers affected by NSW floods

by Mike Wood25 Mar 2021

NAB will offer a $2,000 grant to customers who have been affected by the recent floods in New South Wales.

The Big Four bank have already pledged $100,000 to assist the NSW State Emergency Services and a further $100,000 to GIVIT’s Severe Storms and Flooding fund, as well as matching donations to the same amount.

The $2,000 direct grant is just part of a package that they have announced, with a wider Disaster Fund of $3m established to help both customers and employees navigate through the current crisis and rebuild their homes and businesses.

“To all the families, communities and businesses who have suffered damage to their homes and tragically lost pets, livestock and livelihoods, we are here to help you through this,” said Rachel Slade of NAB Executive Personal Banking. “We have support available, including $2000 grants, to help those affected with immediate assistance. We know that being there for our impacted customers and colleagues right now is important, but we also know we have a role to play in the long-term recovery.”

Big Four banks  were not the only ones to offer assistance. AMP Bank rolled out support measures for their locally affected customers.

Yesterday, Heritage announced that they will offer hardship provisions and waive or refund fees, as well as producing bespoke responses for farming customers, while Newcastle Permanent have also announced a package of measures.

“I encourage any impacted customers to contact Newcastle Permanent’s Customer Assist team who’ll discuss your individual situation with you and offer personalised support and assistance,” said Chief Executive Officer, Bernadette Inglis, in announcing the flood relief package.

“Newcastle Permanent is offering its customers relief measures including access to in-advance loan repayments or funds in Term Deposits, or restructuring loan repayments to help customers to restore their homes or replace damaged items.”