has launched a new reward program designed to reward loyal brokers of all business sizes and support their relationships with their customers.
The Elevate program offers brokers priority service and preferential turnaround times and is accessible to brokers at all business levels.
Suncorp Bank head of intermediaries, Steve Degetto, says Elevate doesn’t just favour the top loan writers and big broker businesses, making it one of the most equitable reward programs in the market.
“This new, innovative approach to reward and recognition means brokers don’t need to be big writers or have an enormous portfolio to realise the benefits, with all levels of business being rewarded.
“The program focuses equally on quality and volumes of business written, with the aim to provide strengthened customer relationships at every tier which is essential in such a competitive market.”
Degetto says the non-major is committed to investing in its third party channel and will continue to consult its broker network on how to invest further in the channel this year.
“Suncorp Bank is committed to developing sustainable long term relationships with brokers, and
Elevate is just one of the ways we aim to recognise and reward our broker partners.
“The program also demonstrates our focus on continuous improvement of our own business to fulfil broker needs.”
The program currently features three tiers: gold, silver and bronze. Each tier has access to unique special offers and dedicated support teams.