Privacy Act warnings equal 'scare mongering': Gadens

While amendments to the Privacy Act will certainly have an impact on brokers and their clients, one top lawyer says the changes will be overwhelmingly positive

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Access to credit will fall with the introduction of new credit reporting data being collected now, claims MyCRA Credit Rating Repair CEO, Graham Doessel - but one top lawyer says the warning could constitute 'scare mongering'.

Doessel says credit numbers are expected to decline as more data is reported about consumers’ credit habits in March next year following the implementation of the new Privacy Act amendements.

 “Australian consumers are currently under the microscope with their repayments and if they are more than five days late with their repayments to licenced credit providers, that is going on their credit record now for two years and will show up as of March next year,” says Doessel.

“In my opinion, this is going to trip up many Australians. With only a five day grace period proposed, it may mean many Australians are unnecessarily banned from credit due to simple billing mistakes, lost paperwork and other payment mishaps.”

But Gadens Lawyers senior associate, Amy Ciolek, says the changes are likely to have a generally positive impact on brokers and clients. 

“The amendments to the Privacy Act will provide greater transparency and provide credit industry participants with more comfort that their assessment of whether credit is not unsuitable for an individual borrower is accurate,” she says. 

“This is arguably better for both the borrower and the broker, as it likely to lead to improved responsible lending behaviours.  Also, if positive credit reporting shows that a borrower has no negative history, or their historic record doesn’t show defaults, they may be more likely to be perceived as a lower credit risk, so may in fact have better access to credit.”

Ciolek says brokers should research the ‘high level impact’ to their individual business and distribution structures, as well as educate themselves about any new obligations imposed by their lenders.

“In addition, brokers will need to ensure their privacy consent has been updated to reflect the new law.  Brokers should also familiarise themselves with the new Privacy Principals to make sure they understand their obligations.”

Furthermore, Ciolek warns brokers to be wary of ‘scare mongering’ when it comes to the new legislation.

“Credit repair agencies are a real concern in the credit environment.  They frequently use scare mongering and aggressive tactics to achieve certain outcomes for individuals (who pay for the outcome).  Bypassing the law in this way doesn’t necessarily benefit the individual involved in the long term. Often education and financial counselling would facilitate a more useful and beneficial outcome.”

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